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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Belinda Barrington

December 12, 2025

5  out of  5
rating by Belinda Barrington
"The Office was very prompt and helpful when I needed to make a claim, and proactive in following up with me on the progress of my claim. I felt warmly supported throughout the process."
We responded:
"Belinda, I'm so sorry to hear about your claim! We're here to help make sure the process is as smooth and quick as possible. "
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Bob Langgood

December 11, 2025

5  out of  5
rating by Bob Langgood
"Excellent service!"
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Molly Shipp

December 10, 2025

5  out of  5
rating by Molly Shipp
"I have had the best experiences working with Brett Overstreet’s office. Jacey has been my agent for 8 years and she is so pleasant to work with. She remembers details about my policies and is prompt in her replies. I love knowing this office always has my back!"
We responded:
"Thank you, Molly! I'm so happy to hear about your positive experiences with our office. Jacey is indeed a valuable part of our team, and I'm glad she's been able to assist you so well over the years. We’re always here to support you! Let us know if you need anything else."
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Michael Barncastle

December 10, 2025

5  out of  5
rating by Michael Barncastle
"Awesome folks at Brett Overstreet office, Joyce is always helpful and ready to answer questions for me."
We responded:
"Michael, thank you for your fantastic review! I'm happy to hear that Joyce has been so helpful and attentive to your needs. Our team is committed to providing excellent service, and your feedback means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Teresa Feagan

December 10, 2025

5  out of  5
rating by Teresa Feagan
"State Farm so friendly, helpful, and always answered my questions. Jacey is AMAZING. Wonderful customer service. Great prices on my home insurance. Thank you"
We responded:
"Thank you for your review, Teresa! I'm glad we were able to get you a good deal on your car insurance. We are always available for any questions you have in the future!"
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Susan Moscickis

December 5, 2025

5  out of  5
rating by Susan Moscickis
"Always getting me the best deal possible. - if you are searching for new insurance company this place worked hard for me I highly recommend I have both my car insurance and my home owners insurance soon I will have life through them as well the more the cheaper Angel is the best agent I have worked with"
We responded:
"Susan, thank you for taking the time to leave this review! It sounds like Angel did an incredible job for you, which doesn't surprise me at all... she is amazing! I'm so glad you are confident in your choice with us. Thank you for trusting my office with your car, home and life insurance needs!"
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Aroddy Benitez

December 1, 2025

5  out of  5
rating by Aroddy Benitez
"Great Service! Switched my insurance from another state in 10 minutes!"
We responded:
"Thank you, Aroddy! I'm glad to hear that the transition was quick and seamless for you. Our office is dedicated to providing efficient service. If you have any further questions or need assistance, feel free to reach out anytime!"
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Dan Traynor

November 20, 2025

5  out of  5
rating by Dan Traynor
"There isn’t enough space to say all the positive things about this agency. Brett, Jacey and the rest of this team are fantastic."
We responded:
"Dan, thank you for your wonderful feedback! I'm happy to hear that our team has made such a positive impression. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Dick Deschamps

November 12, 2025

5  out of  5
rating by Dick Deschamps
"Cynthia was super helpful in helping me resolve my problems and then offered to upload documents for me which great expedited our claim process. Thank you, Cynthia!"
We responded:
"Thank you, Dick! I'm happy to hear that Cynthia was able to assist you effectively and speed up your claim process. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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WENDY CHARLTON

November 11, 2025

5  out of  5
rating by WENDY CHARLTON
"If there were more than 5 stars, I would click on all of them. Brett Overstreet has a wonderful staff. Special kudos to Jacey. She has made all my business with State Farm quick and easy. But thanks to all at this office."
We responded:
"Wendy, thank you for taking the time to leave a 5-star review for my office. I appreciate your kind words and am thrilled to hear that Jacey and the team have provided you with excellent service. I will make sure to pass along your special kudos to Jacey and the rest of the staff. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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M Dude

November 6, 2025

5  out of  5
rating by M Dude
"Very responsive to inquiries and needs."
We responded:
"Thank you! I'm happy to know you found our team responsive to your inquiries and needs. We’re always here to assist with anything else you might need. Thanks for choosing us!"
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Mark

October 22, 2025

5  out of  5
rating by Mark
"They have always been extremely responsive and professional."
We responded:
"Thank you, Mark! I'm happy to hear that our responsiveness and professionalism have made a positive impact on your experience. We’re here to help with any of your insurance needs!"
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Julio Fuentes

October 21, 2025

5  out of  5
rating by Julio Fuentes
"Great service and coverage. Smooth process"
We responded:
"Thank you, Julio! I'm happy to know you had a smooth experience with our service and coverage. If you ever need anything else, feel free to reach out!"
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Vance Holliday

October 20, 2025

5  out of  5
rating by Vance Holliday
"Very efficient, knowledgeable, and friendly staff!"
We responded:
"Thank you, Vance! I'm happy to hear that you found our team efficient, knowledgeable, and friendly. We’re committed to providing excellent service to all our customers. Let us know if there's anything else we can assist you with!"
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Andrea Michel

October 16, 2025

5  out of  5
rating by Andrea Michel
"Caring people willing to help swiftly. Truly really good agents with wonderful service"
We responded:
"Andrea, thank you for your kind words! I'm glad to know you appreciated the swift and caring service from our team. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Bryan Johnstone

October 8, 2025

5  out of  5
rating by Bryan Johnstone
"We had an excellent experience with the Brett Overstreet Agency in making important decisions on our auto and homeowner policies. Angel was exceptionally responsive, knowledgeable, and flexible in meeting our needs. Great job!"
We responded:
"Thank you, Bryan! I'm happy to hear that you had an excellent experience with our office. Angel's dedication to being responsive and knowledgeable is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
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Diana Chambers

October 2, 2025

5  out of  5
rating by Diana Chambers
"Very nice and patient also good rates"
We responded:
"Thank you, Diana! I'm happy to know that the lower rates have been beneficial for you. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Richard Bredahl

September 26, 2025

5  out of  5
rating by Richard Bredahl
"Professional Service, friendly and very knowledgeable. Had all the answerers. Great to work with"
We responded:
"Richard, I'm so happy to hear about your experience with my office. My team works hard to excel in all of those categories for our customers. Thank you for the kind words and the 5 Star Review!"
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Hailey Paisant

September 25, 2025

5  out of  5
rating by Hailey Paisant
"State farm is one of the best if not the best insurance agencies i’ve gone through. jacey is the sweetest most caring people and really helped me through my troubles. 10/10 extremely recommend"
We responded:
"Thank you, Hailey! I'm so happy to hear about your positive experience with Jacey. We’re committed to providing caring and supportive service, and it’s wonderful to know we met your expectations. If you need anything else, feel free to reach out!"
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Marian Simpson

September 24, 2025

5  out of  5
rating by Marian Simpson
"Huge shout-out to Jaycee!!!! Everytime I call, she is very cheerful and always willing to help and always follows up to assure all went well. She goes above and beyond. We have stayed with State Farm because we feel she cares about US as a person. You can always find cheaper rates but that doesn't replace the service we get from her and this agency. UPDATE: Does your insurance agent email that your insurance is going DOWN in monthly cost, OURS DOES. 8 YEARS and we will remain as loyal as they have been to us. CHEAPER ISNT BETTER!!!!"
We responded:
"Thank you for the review Marian! We take a great pride in being a helpful, friendly presence here in Tucson!"
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Mohammed Homaid

September 11, 2025

5  out of  5
rating by Mohammed Homaid
"I haven’t seen any agent as fast and reasonably priced for auto and apartment insurance as Brett Overstreet from State Farm. I just called them when I needed the policy document, and she sent it to me before the call ended. Every time I need something from them, they do the same thing — quick and helpful service."
We responded:
"Thanks so much for the awesome review! We’re all about making insurance easy and stress-free, so it’s great to hear the team and I were able to provide that. Appreciate you greatly, Mohammed. "
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Cody Gibson

September 11, 2025

5  out of  5
rating by Cody Gibson
"Amazing how easy it was save over $150 a month with Andrea at Brett's office. Thank you for being so nice and helpful!!"
We responded:
"Glad to hear Andrea was able to help you save,$150 a month is no small thing! Thanks for the kind words and for choosing our team to take care of your insurance needs. We’re always here if you need anything, Cody."
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Ardell Melland

September 11, 2025

5  out of  5
rating by Ardell Melland
"Thank you Andrea, what a pleasure it was to work with you and thanks to you I am now saving money and have great coverage on my auto."
We responded:
"Thank you for the kind words, Ardell! We’re thrilled to hear Andrea made the process smooth and helped you save while getting the right auto insurance coverage. Don’t hesitate to reach out if you ever need help with your policy."
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jane toborowski

September 5, 2025

5  out of  5
rating by jane toborowski
"Everyone is always very helpful and efficient."
We responded:
"Jane, I'm glad to hear that your experience with my office is always enjoyable and efficient. Thank you for being a valued customer!"
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marti simko

September 5, 2025

5  out of  5
rating by marti simko
"The rep was very patient and knowledgeable. She made my day!"
We responded:
"Marti, I'm so glad that you had such a good interaction with a member of my team. We work hard to provide the best customer service around! Thank you for your business."