Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandra Lyle

Sandra Lyle

November 19, 2024

5  out of  5
rating by Sandra Lyle
"You are a very nice group of people to work with."
Profile photo of Jennifer Ortiz

Jennifer Ortiz

November 16, 2024

5  out of  5
rating by Jennifer Ortiz
"Had the best customer service with Angelique Tafoya! Thank you for answering all my long questions and addressing any concerns I had! Great office staff and work ethic overall! Thank you so much 🩷!!👍🏼👍🏼👍🏼👍🏼👍🏼"
We responded:
"Jennifer, I really appreciate this 5-star review of my insurance agency. Thank you for trusting us with your insurance and allowing us to address your concerns! "
Profile photo of Richard Armenta

Richard Armenta

November 16, 2024

5  out of  5
rating by Richard Armenta
"I recently switched to State Farm and couldn't be more pleased with the service I’ve received. From the very beginning, working with Cynthia was easy. She was attentive, knowledgeable, and truly made me feel like a valued customer. She took the time to answer all my questions thoroughly and helped me select the best coverage for my needs at a very competitive rate. The process of setting up my policy was smooth and efficient, and I’ve been impressed by their responsiveness and willingness to assist whenever I reach out. I feel confident and secure knowing that I'm covered by a provider who genuinely cares about my well-being and peace of mind. I highly recommend State Farm to anyone looking for reliable, customer-centered insurance!"
We responded:
"Richard, I’m so glad we were able to making the process to switch over your insurance easy and quick! Cynthia works hard to provide excellent customer service every time! Thank you for your business and for taking the time to review my office! "
Profile photo of Melissa Ross

Melissa Ross

November 15, 2024

5  out of  5
rating by Melissa Ross
"Angel Tafoya is amazing! She is so nice and helpful. I'd highly recommend her and all Brett's staff."
We responded:
"Melissa, thank you for taking the time to leave this review about my team! I am humbled by your recommendation and very grateful for your business!"
Profile photo of INK ERASER (The INK ERASER)

INK ERASER (The INK ERASER)

November 15, 2024

5  out of  5
rating by INK ERASER (The INK ERASER)
"Definitely 5 Stars!! From the moment I reached out, their team was professional, knowledgeable, and incredibly helpful. They took the time to thoroughly explain my policy options, ensuring I understood what I was getting and felt confident in my decision"
We responded:
"Thank you so much for this review!"
Profile photo of ALLURE MEDICAL

ALLURE MEDICAL

November 15, 2024

5  out of  5
rating by ALLURE MEDICAL
"I have been a customer for over 10 years with Brett Overstreet State Farm. If I could give them 10 stars i would! Not only is the customer service amazing but they are always here to help me with all of my insurance needs. From the moment I reached out, their team was professional, knowledgeable, and incredibly helpful. They took the time to thoroughly explain my policy options, ensuring I understood what I was getting and felt confident in my decision"
We responded:
"Wow, I am very humbled by this review of my office! Everything that you mentioned is something my team and I work hard at each and every day. Thank you for taking the time to highlight their hard work. I am very grateful for your business!"
Profile photo of Jerry Cagle

Jerry Cagle

November 14, 2024

5  out of  5
rating by Jerry Cagle
"Brett has been one of the best of several agent's that we've had with State Farm over the many, many years we've used them. His staff is top-notch as well."
We responded:
"Jerry, your review means a lot. Thank you for trusting my office with your needs and for your loyal business! And I agree... my staff is top-notch!"
Profile photo of Jasmine Kardel

Jasmine Kardel

November 14, 2024

5  out of  5
rating by Jasmine Kardel
"If you're looking for the kindest and most informative agents StateFarm has to offer, look no further then Brett Overstreet's Team! Angel was so helpful when I was inquiring about insurance on my home. She followed up, answered all the questions I had and gave me a great rate! I will definitely be looking into what more I can get covered."
We responded:
"Jasmine, I'm so grateful for your kind words about my office! We focus on making sure all questions get answers so you can have confidence in us. Thank you for trusting us with your insurance needs!"
Profile photo of Romina Cecena

Romina Cecena

November 13, 2024

5  out of  5
rating by Romina Cecena
"Brett, Jacey and the entire team here are always so wonderful! I've done business with them since 7-8 years ago and I cannot say anything bad about them. They respond within the same day with all their precious help. They do make it feel like I am their only customer lol always so attentive and helpful. Thank you guys always for such a wonderful experience and for taking care of my car insurance :) you guys rock!!"
We responded:
"Romina, thank you so much for your kind words! I'm thrilled to hear that the entire team has consistently provided you with excellent service over the years. Your loyalty means the world to us, and we appreciate you taking the time to share your experience. "
Profile photo of Brenda M

Brenda M

November 13, 2024

5  out of  5
rating by Brenda M
"Great service, quick response to questions. Rates are great too!!"
We responded:
"Brenda, thank you for this great review of my office! My works hard to make sure our customers get answers quickly.... and we do our best to provide excellent customer service every time!"
Profile photo of Rosalio Monge

Rosalio Monge

November 7, 2024

5  out of  5
rating by Rosalio Monge
"The entire staff is very helpful. Jacey is very efficient and friendly."
We responded:
"Rosalio, thank you for taking the time to leave this review and give a shoutout to Jacey! My office is grateful to work with you... thank you for your business!"
Profile photo of The Boss

The Boss

November 7, 2024

5  out of  5
rating by The Boss
"Angel is one of thee most kindest and helpful people I have met while shopping for insurance. She was able to give me a few quotes for different types of policies and will save me a ton by bundling. Amazing person to work with!"
We responded:
"Thank you so much for your wonderful review! I'm so glad to hear such kind words about Angel. She is indeed a gem, and I'm thrilled that she could assist you in finding the right insurance solutions. We’re glad you found great savings through bundling, and we appreciate you taking the time to share your experience. "
Profile photo of taralu green

taralu green

November 7, 2024

5  out of  5
rating by taralu green
"I highly recommend State Farm to anyone looking for reliable and affordable insurance. Their excellent customer service, competitive rates, and efficient claims process make them a top choice for auto insurance. Make sure to use Angle Tafoya she will take great care of you!"
We responded:
"Thank you for this awesome review, Taralu! You hit all of the things we strive to provide 1) Competitive rates 2) Excellent Customer Service and 3) Efficient Claims. I'll be sure to give Angel a shoutout for mentioning your experience with her!"
Profile photo of Lij Mckenna

Lij Mckenna

November 7, 2024

5  out of  5
rating by Lij Mckenna
"Excellent Customer Service and Support! I definitely recommend for anyone looking for insurance in Tucson! Give Brett and his team a call, you won’t be disappointed."
We responded:
"Lij, thank you for taking the time to leave this 5-star review about your experience with my office! I'm grateful for your strong recommendation and for trusting us with your insurance needs. "
Profile photo of Jenny LoBue

Jenny LoBue

November 7, 2024

5  out of  5
rating by Jenny LoBue
"I love working with Brett Overstreet and his staff. They are always friendly and I've had great experiences with them. I've been a loyal customer for a long time now. I would recommend these guys to everyone. Jacee is awesome and is always so happy and I love talking to her. She always finds answers to my questions if she doesn't know it right off the bat. I recommend her everytime I speak about State Farm"
We responded:
"Thanks for the recommendation and review Jenny! I appreciate your business throughout the years and will continue work hard to keep you as a loyal customer!"
Profile photo of Anita McInally

Anita McInally

November 6, 2024

5  out of  5
rating by Anita McInally
"Fast response to request for quote. Angel was very helpful and explained everything. Excellent follow up to ensure I understood and offered help if needed."
We responded:
"Anita, thank you for sharing your positive experience working with Angel in my office! Our goal is always to make insurance simple and make sure you understand the coverage you have, so you only pay for the coverage you need! Thank you for trusting our office to do that. "
Profile photo of Jan Jeffries

Jan Jeffries

November 6, 2024

5  out of  5
rating by Jan Jeffries
"Jayce and Brett super professional I have had a few state farm agents and most happy with Brett's office fast and efficient"
We responded:
"Jan, thank you for sharing this positive review about Jacey. I know you have a lot of options for your insurance and I'm very grateful that you've chosen to work with us. We will continue to work hard to KEEP your business!"
Profile photo of Roberto Giacobazzi

Roberto Giacobazzi

November 4, 2024

5  out of  5
rating by Roberto Giacobazzi
"Great service at State Farm Tucson! Angel Tafoya was great to find the best solutions. She has been supportive and extremely efficient in problem solving. Definitively recommend!"
We responded:
"Roberto, thank you so much for your kind words! I'm so glad to hear that Angel provided you with exceptional service and effective solutions. Your recommendation means a lot to us, and we look forward to assisting you again in the future. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Ariful Islam

Ariful Islam

November 4, 2024

5  out of  5
rating by Ariful Islam
"My Agent named Angel is really helpful and could clarify my concerns regarding both auto and life insurance."
We responded:
"Ariful, thank you so much for your kind words! I'm glad Angel was able to assist you and clarify your concerns regarding both auto and life insurance. We strive to provide exceptional service and ensure our clients feel confident in their coverage choices. If you have any more questions or need further assistance, please don’t hesitate to reach out to my office."
Profile photo of cliff m33

cliff m33

November 4, 2024

5  out of  5
rating by cliff m33
"Angel Tafoya did a wonderful job earning our familie's insurance business. She is professional, easy to work with and very responsive."
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Angel provided you with such excellent service. I appreciate your trust in my office for your family's insurance needs and look forward to continuing to serve you. If you have any questions or need assistance, please don't hesitate to reach out!"
Profile photo of Aaron Gibson

Aaron Gibson

November 4, 2024

5  out of  5
rating by Aaron Gibson
"Angel was fantastic to work with! Our conversations were very enjoyable making the process easy. She was able to get my monthly payment down by $150 over my previous insurance provider!"
We responded:
"Aaron, I'm so glad we were able to save you so much money on your insurance! Thanks for taking the time to leave a review about Angel. She is always enjoyable to talk to and works hard to make the process smooth. I'm very grateful for your business!"
Profile photo of Victoria Arrington

Victoria Arrington

October 23, 2024

5  out of  5
rating by Victoria Arrington
"Such helpful staff everytime I need them! Jacey is friendly and professional! Thanks!!!"
We responded:
"Victoria, thank you for taking the time to leave this review of my office. Jacey and the team work hard to provide this experience every time. Thanks for being an awesome customer!"
Profile photo of Jason Beebe

Jason Beebe

October 23, 2024

5  out of  5
rating by Jason Beebe
"They’re great to work with. They always take care of everything, and super fast. Thanks"
We responded:
"Jason, it is always a pleasure to work with you! Thank you for your kind words and for trusting us with your insurance needs. "
Profile photo of Eileen Gordon

Eileen Gordon

September 27, 2024

5  out of  5
rating by Eileen Gordon
"Wonderful service and very pleasant experience"
We responded:
"Eileen, thank you so much for the 5-star review and for leaving this compliment for my office. My team works very hard to provide wonderful customer service, every time. Thank you so much for your business!"
Profile photo of Marcia Boykin

Marcia Boykin

September 16, 2024

5  out of  5
rating by Marcia Boykin
"Jacey is always ready to help. She responds quickly and efficiently. I appreciate her friendly approach."
We responded:
"Marcia, thank you for the kind words about Jacey. We want every interaction to be friendly and efficient! "