State Farm® Insurance Agent Brett Overstreet
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Susie Gomez
July 30, 2026
5
out of
5
rating by Susie Gomez
"The most courteous and helpful agents in Tucson!! Always prompt to answer my questions and very helpful!! Cheapest rental insurance around!! Thank you all so much!"
We responded:
"Susie, thank you for these kind words about my team! I'm so glad we were able to get you affordable coverage that meets your needs. Thank you for trusting my office with your insurance!"
Debra Twersky
July 29, 2026
5
out of
5
rating by Debra Twersky
"We just moved from WA state, and needed new insurance across the board. Jacey Purdy at Bret Overstreet State Farm has made it easy— and just as important been efficient and a joy to work with!"
We responded:
"Thank you, Debra! I'm happy to hear that Jacey made your transition to new insurance smooth and enjoyable. We strive to make things as easy and efficient as possible for our customers. Let us know if we can help with anything else!"
Patricia Wineinger
July 24, 2026
5
out of
5
rating by Patricia Wineinger
"Everyone is great, rates amaze me. I’ve always recommended this branch."
We responded:
"Thank you, Patricia! I'm happy to hear that you're impressed with our team and the rates we offer. Your recommendations mean a lot to us. We're always here if you need anything else!"
Andrea Barron
July 23, 2026
5
out of
5
rating by Andrea Barron
"This is the most efficient and kind insurance office I have dealt with. Everyone is wonderful to work with. Jaycee and Cynthia always get me the information I need right away. They go out of their way to assist me with all my insurance needs. I cannot speak more positively of this office and highly recommend them for your insurance needs.
i continue to be thoroughly impressed with Jacey and this office. Her knowledge, professionalism and her diligent efforts go above and beyond. She goes to great lengths to make sure I understand everything. Thank you so much for hanging in there with me and for answering the numerous questions I ask. You are incredible at what you do and i am forever grateful to you.
This company never ceases to amaze me with how friendly and attentive they are to any questions, needs etc. that I have. There are never any questions too big or too small that go unanswered and I always feel confident in the information I am given. Jacey goes out of her way to not only answer my questions, but then follows it up with supporting documentation and she never makes me feel like my request for information imposes on her in any way. In fact quite the opposite, she goes out of her way to get me the information quickly.This is the most competent and customer friendly agent I have worked with. Jacey is always friendly, informative, patient and extremely competent. They are incredibly accessible and easy to reach. It is one stop shopping.The customer service and knowledge is beyond excellent. If there were more stars to give, I would gladly be rating them even higher. It is an extreme pleasure to be working with this office. Thank you for all your hard work and effort. I always look forward to our conversations and value the information you give me."
We responded:
"Andrea, I really appreciate these kind words about my office. Thank you for your business over the years!"
Melissa Webb
July 20, 2026
5
out of
5
rating by Melissa Webb
"Jacey is amazing, quick to respond and helpful with all my insurance needs!"
We responded:
"Melissa, thank you for taking the time to leave us a review! I'm happy to hear that Jacey has been quick and helpful with your insurance needs. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Janet Nedry
July 13, 2026
5
out of
5
rating by Janet Nedry
"Jacey, Brett and others in the office have been so helpful over the years. Everything is accomplished easily and effortlessly. They are the BEST!!!"
We responded:
"Thank you, Janet! I'm really happy to hear that our team has been able to assist you so well over the years. We always aim to make things as smooth as possible for you. We appreciate your support!"
Xavier
July 7, 2026
1
out of
5
rating by Xavier
"I cancelled my policy after years of constant rate increases despite having a spotless driving record and never being in an accident. Loyalty clearly means nothing here.
I even tried coming back, but the experience was a mess. I called the 800 number and spoke with multiple agents, yet no one seemed to know their own procedures. I was repeatedly referred to the Overstreet office, as no one would actually help me get a quote. When I finally did receive one, my premium had jumped from $85 to $180 per month.
Thankfully, another insurance company offered me similar coverage for around $85. I’m including screenshots of the many calls I made because the lack of communication and customer service was unbelievable.
Save yourself the frustration and shop elsewhere."
We responded:
"Thank you for sharing your feedback. We understand how frustrating it can be to see changes at renewal, especially with a clean driving history. While our office doesn't determine rates, we're always happy to review your policy, answer questions about any changes, and discuss available options. If you'd be willing, we'd appreciate the opportunity to speak with you directly."
Steven J
July 2, 2026
5
out of
5
rating by Steven J
"Great service highly recommend thank you."
We responded:
"Thank you, Steven J! I'm happy to hear you had a great experience with our service. We appreciate your recommendation and support. Let us know if we can help with anything else!"
melanie clark
July 2, 2026
5
out of
5
rating by melanie clark
"Jayce is always very responsive to my questions"
We responded:
"Melanie, thank you for taking the time to leave us a review! I'm happy to hear that Jacey has been responsive to your questions. We're here to make things as smooth as possible for you. Feel free to reach out if you need anything else!"
Kaydence Heckel
June 25, 2026
5
out of
5
rating by Kaydence Heckel
"They have always been super helpful and quick to solve an issue !"
We responded:
"Kaydence, thank you for taking the time to leave us a review! I'm happy to hear that you've found our team helpful and efficient in resolving any issues. We're always here to assist you with anything you need. Thanks for choosing us!"
Kim Marquez
June 25, 2026
5
out of
5
rating by Kim Marquez
"They are responsive, fast to have answers and quotes, and the prices are reasonable!"
We responded:
"Kim, thank you for taking the time to leave us a review! I'm happy to hear that you found our team responsive and our prices reasonable. We always aim to provide quick and helpful service. Let us know if we can help with anything else!"
Michael Vos
June 19, 2026
5
out of
5
rating by Michael Vos
"The office of Brett Overstreet is extremely responsive, professional, and helpful. I highly recommend them!!"
We responded:
"Thank you, Michael! I'm happy to hear that you found our office responsive, professional, and helpful. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Cecily Surace
June 10, 2026
5
out of
5
rating by Cecily Surace
"Cynthia answered all the questions I had re my auto and home insurance renewal policies, and more: she organized my files so I now have an order for filing future State Farm notifications, etc."
We responded:
"Cecily, thank you for taking the time to leave us a review! I'm happy to hear that Cynthia was able to assist you with your questions and help organize your files. It's great to know you feel more prepared for your insurance needs. We're always here if you need anything else!"
Brianna Morelock
May 27, 2026
5
out of
5
rating by Brianna Morelock
"I have been working with Jacey over the past months, and she is absolutely wonderful! Extremely responsive and helpful with all my questions."
We responded:
"Thank you, Brianna! I'm glad to hear that Jacey has been so responsive and helpful with your questions. We strive to provide excellent service, and it's great to know we're meeting your expectations. We appreciate your support!"
Tom Boyle
May 27, 2026
5
out of
5
rating by Tom Boyle
"the team has consistently been accessible , responsive and knowledgable!"
We responded:
"Thank you, Tom! I'm happy to hear that our team has been accessible and knowledgeable in meeting your family's insurance needs. We appreciate your trust and are always here to assist with anything you might need. Thanks for choosing us!"
Karinka Preston
May 12, 2026
5
out of
5
rating by Karinka Preston
"Love my Tucson account rep Jacey! I have had the pleasure of working with her over the years and she has always made me feel like I mattered. Her excellent service has provided me and my family priority, care, and concern Whenever we needed assistance. This is A major reason why we continue with State Farm. Thank you, Jacey!"
We responded:
"I appreciate your business Karinka! Thank you for the kind review and for trusting us with your insurance needs."
Bob Langgood
May 11, 2026
5
out of
5
rating by Bob Langgood
"Excellent service!"
We responded:
"Thank you, Bob! I'm happy you found our service excellent. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Dawn Schwarz
May 11, 2026
5
out of
5
rating by Dawn Schwarz
"Your office has always been more than helpful! Thank you 😊"
We responded:
"Thank you, Dawn! I'm happy to know our office has been more than helpful to you. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
Mary Parshley
May 1, 2026
5
out of
5
rating by Mary Parshley
"Angel was wonderful and helpful getting me set up with my needed policies."
We responded:
"Thank you, Mary! I'm happy to hear that Angel was able to assist you effectively with your policies. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
Marlowe Carlson
April 30, 2026
5
out of
5
rating by Marlowe Carlson
"Office staff is always courteous and helpful. Questions are handled professionally. Would recommend anyone to engage their services."
We responded:
"Thank you, Marlowe! I'm happy to know that our office staff has been courteous and helpful to you. We strive to handle all questions with professionalism, and your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Melissa Ross
April 28, 2026
5
out of
5
rating by Melissa Ross
"Jacey is helpful, fast and knowledgeable! The entire team is amazing and the customer service is always top notch."
We responded:
"Melissa, thank you for taking the time to leave this review about my team! I am humbled by your recommendation and very grateful for your business!"
Raylene Stein
April 14, 2026
5
out of
5
rating by Raylene Stein
"I absolutely love all the girls who work here!!!! Always ready to help. Always!!! I recommend them to everyone I know!"
We responded:
"Thank you, Raylene! I'm so happy to hear that you love our team and their readiness to assist you. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Harriet Claiborne
April 13, 2026
5
out of
5
rating by Harriet Claiborne
"Jacey Purdy has once again been a great help to me in taking care of our insurance payments in a timely manner. I am very grateful for her conscientious work."
We responded:
"Harriet, thank you for highlighting Jacey in my office! She is loved by so many of my clients because of how hard she works to make sure your insurance accounts are managed well. I will be sure to recognize her hard work! "
Paula MacRae
March 30, 2026
5
out of
5
rating by Paula MacRae
"The best Insurance company I've found...Highly recommend!"
We responded:
"Thank you, Paula! I'm happy to know you consider us the best insurance company. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Ben Kline
March 18, 2026
5
out of
5
rating by Ben Kline
"Andrea made the process of getting renters' insurance very easy and straightforward, would recommend."
We responded:
"Thank you, Ben! I'm happy to hear Andrea made your experience with getting insurance easy and straightforward. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"