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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eileen Gordon

September 27, 2024

5  out of  5
rating by Eileen Gordon
"Wonderful service and very pleasant experience"
We responded:
"Eileen, thank you so much for the 5-star review and for leaving this compliment for my office. My team works very hard to provide wonderful customer service, every time. Thank you so much for your business!"
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Marcia Boykin

September 16, 2024

5  out of  5
rating by Marcia Boykin
"Jacey is always ready to help. She responds quickly and efficiently. I appreciate her friendly approach."
We responded:
"Marcia, thank you for the kind words about Jacey. We want every interaction to be friendly and efficient! "
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D B

September 5, 2024

5  out of  5
rating by D B
"Ms. Angel Tafoya provided excellent service in a highly professional yet friendly and cheerful manner. I am very satisfied with the auto and renters policies she created for me and am so pleased to have the Brett Overstreet State Farm Agency as my insurance agent!"
We responded:
"I'm so glad you had an excellent experience working with my office to set up your auto and renters insurance! Angel and the team work hard to make this process as smooth as possible. Thank you for your business and please let us know if you need anything in the future."
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John Butler

August 29, 2024

5  out of  5
rating by John Butler
"Fabulous service - efficient, responsive, friendly. Jacey is a delight to work with."
We responded:
"Thank you for taking time to highlight Jacey's amazing customer service, John! We know you have a lot of options for your insurance will continue to work hard to keep your business. Thank you!"
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tim storer

August 10, 2024

5  out of  5
rating by tim storer
"Great staff, always prompt and courteous"
We responded:
"Tim, thank you for the kind words about my team. I’m very grateful for your business! "
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James Lleonart

August 2, 2024

5  out of  5
rating by James Lleonart
"Jasey is always very helpful, she is awesome."
We responded:
"James, thank you for the five star review! Jacey is a HUGE help to my team. Thank you for your business! "
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Lulu Kessel

July 20, 2024

5  out of  5
rating by Lulu Kessel
"Angel Tafoya of the Brett Overstreet State Farm Agency helped me transfer my homeowners, auto and umbrella policies yesterday from Allstate. She is fantastic and is the best insurance agent I have ever worked with. She was a delight--smart, efficient and incredibly knowledgeable. She helped me save almost half the cost of premiums I was paying for the same coverage with Allstate. I transferred my policies because I wasn't happy with Allstate but even if I hadn't been having issues with Allstate, just being able to work wth Angel in the future would have been enough reason to switch to State Farm."
We responded:
"Wow, Lulu thank you for this awesome review about Angel in my office. She works so hard to give every client the best experience possible and I’m so glad we were able to save you some money! My customer care team is here to help with all of your future needs! Thank you for your business. "
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Harriet Claiborne

July 18, 2024

5  out of  5
rating by Harriet Claiborne
"Jacey Purdy has once again been a great help to me in taking care of our insurance payments in a timely manner. I am very grateful for her conscientious work."
We responded:
"Harriet, thank you for highlighting Jacey in my office! She is loved by so many of my clients because of how hard she works to make sure your insurance accounts are managed well. I will be sure to recognize her hard work! "
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Craig Fennel

July 9, 2024

5  out of  5
rating by Craig Fennel
"Excellent service and help our new vehicle."
We responded:
"Welcome to Arizona Craig... Thank you for your kind review!"
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Michael Arnold

June 24, 2024

5  out of  5
rating by Michael Arnold
"Jayce was fabulous to work with. Fast, efficient, and timely. Right On top of our needs. Look forward to working many years with this group!"
We responded:
"Michael, thank you for taking the time to recognize Jacey! She is an amazing part of the team and works incredibly hard for my clients. I'm glad we were able to help you out and look forward to many years of working hard for you!"
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Di

June 19, 2024

5  out of  5
rating by Di
"I spoke to so many company and talking to Angel was the best experience I had wasn't stressful and it was very pleasant and Angel was very professional and seems to care a lot about helping me get the best price. I appreciate excellent and professional customer service and I look forward to speaking to my Insurance Agent Brett"
We responded:
"I’m so glad we were able to make the insurance process easy and stress free! Thank you for taking the time to tell us about your experience with Angel. She is a wonderful part of the team and we look forward to providing you excellent customer service for a long time! "
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javian Huape

June 13, 2024

5  out of  5
rating by javian Huape
"Angel tafoya showed excellent service and made the process super easy !!!!"
We responded:
"Javian, thank you for the 5 star review for my office and for highlighting Angel. I will be sure to recognize her hard work. I’m glad we were able to get you a good deal on your insurance and look forward to working hard for you for many years to come. "
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Jennifer Callender

June 7, 2024

5  out of  5
rating by Jennifer Callender
"Juliana was extremely helpful! Her advice saved us over $200! She spent a lot of time to ensure our needs were all taken care of! Highly recommend her!!"
We responded:
"Jennifer, I'm so glad we were able to save you over $200 on your insurance! Thank you for taking the time to highlight Juliana's hard work in my office. I'm grateful for your business!"
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Jacob Gonzales

June 6, 2024

5  out of  5
rating by Jacob Gonzales
"My First time getting insurance on my own and had the best help and suggestions for my needs and was very friendly. Thank you so much for all the Help!!!"
We responded:
"We know getting insurance on your own for the first time can be intimidating. I'm glad we were able to help make it an easy process! We look forward to serving you for many years to come."
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Emmy Reed

June 6, 2024

5  out of  5
rating by Emmy Reed
"The customer service is top tier. I’ve been using Brett’s office for just over a year now and I have never had one issue. They always answer my questions so promptly and the entire office staff is just so helpful and kind. I cannot recommend them enough. We actually live in Phoenix now but I still had my boyfriend join this office because they are just that great."
We responded:
"Wow Emmy, thank you so much for these kind words! I'm very grateful for your business and am glad we can still service you while in Phoenix. Thank you for taking the time to highlight my incredible staff and their top tier customer service. "
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MiC WaDDLe

June 6, 2024

5  out of  5
rating by MiC WaDDLe
"Nice and a great help"
We responded:
"Thank you for taking the time to leave a 5-star review. We look forward to helping take care of your insurance needs for a long time!"
Profile photo of MARCIA WALDORF

MARCIA WALDORF

May 31, 2024

5  out of  5
rating by MARCIA WALDORF
"Any concerns I’ve had have been resolved quickly- great customer service, especially my agent, Juliana Padilla."
We responded:
"Marcia, thank you so much for your kind words about my office. Juliana is an amazing part of our rock star team. I'm grateful for your business and hope to serve you for many years! Thanks for trusting my office with your insurance needs. "
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Steve Smith

May 16, 2024

5  out of  5
rating by Steve Smith
"Very efficient and she did what she promised"
We responded:
"Hi Steve, thank you for your 5-star review! I'm glad my team was able to help take care of your insurance needs. Thank you for your business!"
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Libby

April 24, 2024

5  out of  5
rating by Libby
"Absolutely Amazing!! Juliana was great at explaining the details to the point of me understanding it all! Thank you again!"
We responded:
"Libby, thank you for leaving a 5 Star review! We work hard to make sure our clients understand the details of their insurance so there are no surprises along the way. I will be sure to recognize Julianas hard work. Thank you for your business!"
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Steve

April 18, 2024

5  out of  5
rating by Steve
"My best, Insurance experience in over 15 years. I moved six policies to them. Angel priced everything and put the policies into effect in less than 24 hours. Amazing efficiency, and very pleasant to deal with."
We responded:
"Steve, thank you so much for taking time to highlight Angel in my office. I’m glad she was able to make the insurance set up quick and painless. I will be sure to recognize her hard work! Thanks for the 5-Star review!"
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L Bowser

April 15, 2024

5  out of  5
rating by L Bowser
"Always friendly! Always prompt! LOVE THEM!!"
We responded:
"Thank you for leaving a 5-star review. My team loves working with you! I appreciate your business and will pass this along!"
Profile photo of Cihat (Red_Dreadnought)

Cihat (Red_Dreadnought)

April 13, 2024

5  out of  5
rating by Cihat (Red_Dreadnought)
"Jacey was great :) got me a free mug too"
We responded:
"Thank you for highlighting Jacey in my office. She does an amazing job! Glad you like the mug too :) "
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Nayan Amin

March 26, 2024

5  out of  5
rating by Nayan Amin
"Ms.Angel is the best agent associate of state farm insurance.We are very thankfull to Ms.Angel to navigate to sign up for auto insurance."
We responded:
"Nayan, thank you for taking the time to share about your experience with Angel. I’m glad we were able to help take care of your car insurance! Thanks for the 5 Stars! "
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Nortius Maximus

March 26, 2024

5  out of  5
rating by Nortius Maximus
"All the excellent products and superb assistance one could want. It's like we're all family! Thank you!"
We responded:
"Thank you for the 5-Star Review! I'm glad we could help out with your insurance needs. We want you to feel valued just like family!"
Profile photo of WENDY CHARLTON

WENDY CHARLTON

March 20, 2024

5  out of  5
rating by WENDY CHARLTON
"If there were more than 5 stars, I would click on all of them. Brett Overstreet has a wonderful staff. Special kudos to Jacey. She has made all my business with State Farm quick and easy. But thanks to all at this office."
We responded:
"Wendy, thank you for taking the time to leave a 5-star review for my office. I appreciate your kind words and am thrilled to hear that Jacey and the team have provided you with excellent service. I will make sure to pass along your special kudos to Jacey and the rest of the staff. If you have any further questions or need assistance in the future, please don't hesitate to reach out."